Sof-IA
SaaS · AI AgentAI WhatsApp agent that answers, books and qualifies leads 24/7.
- The challenge
- SMBs get more WhatsApp inquiries than they can answer: they lose customers after hours, don't track their leads, and rigid menu-based chatbots push people away.
- The solution
- A multi-tenant SaaS platform: each business connects its WhatsApp Business number and gets an agent that talks naturally using the business's real information and hands the chat to a person when needed. Everything is configured from a web dashboard and a mobile app, no technical skills required.
What it includes
- RAG knowledge base: answers from the business's PDFs and documents using semantic search.
- Books appointments in Google Calendar, sends files and captures contact details mid-conversation.
- Built-in CRM with lead scoring, tags and AI-generated summaries of every conversation.
- Multi-LLM with automatic failover (OpenAI, Claude, Gemini) and protection against spam and prompt injection.
- Next.js
- Fastify
- Supabase + pgvector
- BullMQ + Redis
- WhatsApp Cloud API
- Stripe
